Track.
Connect.
Beep.

1. Overview

Welcome to Beep Me, a mobile application available on iOS and Android that enables users to identify and communicate with other vehicle owners using licence plate numbers. By accessing or using the Beep Me application ("App"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, you must not use the App.

These Terms are between you and Beep Me, a British company. We reserve the right to make modifications to these Terms to reflect changes or enhancements to the Services, legal requirements, or security concerns. We will provide reasonable prior notice of any material modifications.

2. Eligibility

You must: be at least 18 years old; provide accurate and complete registration information; and successfully complete identity verification (KYC). We reserve the right to refuse access to any user who does not meet these requirements.

3. Account Registration

To use the App, you must create an account using email and password, Google authentication, or Apple authentication. As part of registration, you are required to provide your name and surname (not publicly visible), email address (not publicly visible), nickname (publicly visible), vehicle licence plate number, proof of motor insurance, and a valid identification document for KYC verification.

You are responsible for maintaining the confidentiality of your account credentials. You must not create multiple accounts, share your account or password with anyone, or select a username impersonating another person. We reserve the right to suspend and ban users for breach of these Terms.

4. KYC and Identity Verification

To ensure safety, prevent fraud, and verify vehicle ownership, Beep Me requires identity verification. You agree to provide a government-issued ID (passport or driving licence) and valid proof of insurance. We may use third-party providers to conduct identity verification, including biometric checks where applicable.

Failure to complete KYC verification may result in account suspension, restricted access, or permanent account termination should you fail to provide the required documents within 14 calendar days.

5. Services Provided

Beep Me offers driver-to-driver communication via licence plate search, notifications related to vehicles (e.g. parking issues, emergencies), and optional reminders (e.g. insurance expiration alerts). We reserve the right to modify, suspend, or discontinue any part of the App at any time.

6. User Interactions

Users can communicate only via in-app chat. No voice or phone communication is allowed. Users can be contacted only if their licence plate number or nickname is known. Chats are private between participants — messages are only visible to the parties involved. Users may disable notifications at any time. We implement measures to enhance privacy, including restricting screenshots where supported.

7. Rules and Restrictions

You agree not to use the App for unlawful purposes; harass, threaten, or abuse other users; impersonate another person; attempt unauthorised access to accounts or systems; use the App to facilitate illegal activities; infringe or violate another person's intellectual property rights; engage in fraudulent, deceptive or defamatory conduct; or run any form of automated scraping or spam.

Violation of these rules may result in removal or restriction of access, cancellation of your subscription, or suspension/termination of your account. We reserve the right to cooperate with legal authorities where criminal activity is suspected.

8. Subscription and Payments

The App operates on a paid subscription model. Payment must be made in advance for the selected subscription period. Fees are stated in GBP (£) and include VAT where applicable. Fees are non-refundable except where required under applicable UK law or agreed in writing by both parties. The Company reserves the right to change pricing; such changes will not affect any already paid subscription period. Subscriptions automatically expire unless renewed.

9. Consumer Rights (UK Compliance)

Nothing in these Terms affects your statutory rights under applicable UK law, including the Consumer Rights Act 2015. If you are a consumer, you may have the right to cancel certain digital services within 14 days of purchase under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

10. Disclaimer

BeepMeApp is not a law enforcement service, does not guarantee the identity or behaviour of users, and does not replace official reporting to authorities. Users are responsible for reporting crimes (including stolen vehicles) to the appropriate authorities. This app does not replace police reports.

11. Limitation of Liability

Nothing in these Terms excludes liability for death or personal injury caused by negligence, or fraud or fraudulent misrepresentation. Subject to this, the Company shall not be liable for indirect or consequential losses, loss of profits, data or business opportunities, service interruptions outside our reasonable control, or actions or conduct of other users.

12. Intellectual Property

All content, trademarks, and technology within the App are owned by Beep Me or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and make personal, non-commercial use of the App. You may not copy, modify, distribute, or exploit any part of the App without prior written consent.

13. Termination

We reserve the right to suspend or terminate your account if you breach these Terms, fail to complete verification requirements, or we suspect fraudulent or illegal activity. You may terminate your account at any time; however, no refunds will be provided for unused subscription periods unless required by law.

14. Privacy and Data Protection

Your use of the App is governed by our Privacy Policy. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. We do not sell or share personal data with third parties, except where required for identity verification or legal compliance.

15. Governing Law and Dispute Resolution

If you are a resident of a country in the European Union, these Terms will be governed by the laws of such country and applicable EU Regulations. If you are a resident outside the European Union, they will be governed by the laws of England and Wales. Any dispute shall be subject to either the courts of England and Wales or the courts of the place where you are domiciled in the EU. Disputes may also be settled by arbitration where both parties agree.

16. Force Majeure

Neither party will be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including force majeure, war, terrorism, pandemics, fire, floods, or acts of civil or military authorities.

17. Changes to Terms

We reserve the right to update these Terms at any time. Where changes are significant, we will take reasonable steps to notify users through the App or via email.

Overview

Your use of the App is governed by this Privacy Policy. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. We are committed to protecting your privacy and handling your data with transparency and care.

Data We Collect

As part of registration, we collect: your name and surname (not publicly visible); email address (not publicly visible); nickname (publicly visible); vehicle licence plate number; proof of motor insurance; and a valid identification document for KYC verification. We may also collect GPS location data, but only with your explicit consent.

KYC and Identity Verification

To ensure safety, prevent fraud, and verify vehicle ownership, Beep Me requires identity verification (KYC). You agree to provide a government-issued ID such as a passport or driving licence, and valid proof of motor insurance. The Company may use third-party verification providers to carry out identity checks, including biometric or facial recognition technology where applicable. All personal data collected for KYC purposes will be processed in accordance with applicable UK data protection laws.

Failure to complete KYC verification when requested may result in suspension or restriction of access to the App until valid identification documents are provided, or termination of your account should you fail to provide the required documents and complete KYC verification within 14 calendar days.

How We Use Your Data

We use your personal data to provide and operate the App's core functionality; verify your identity and vehicle ownership; send notifications related to your account and vehicles; communicate with you regarding your subscription, payments, and account matters; conduct fraud prevention and comply with legal obligations; and improve safety and service quality.

Location Data

The App may collect GPS location data only with your explicit consent. Location data is used solely to provide core functionality and improve safety and service quality. You may withdraw your consent at any time via your device settings, and location tracking will cease immediately.

Data Sharing

We do not sell or share your personal data with third parties, except where required for identity verification (using trusted third-party KYC providers), legal compliance (where required by law, legal process, or governmental request), or to protect the rights, property, or personal safety of us, our users, or the public.

We are entitled to disclose information in our possession to comply with applicable laws, enforce these Terms, respond to claims, or cooperate with law enforcement, provided such disclosure is in compliance with applicable data protection and privacy law.

User Interactions and Privacy

Users can communicate only via in-app chat. No voice or phone communication is allowed through the App. Chats are private between the relevant participants only — messages are not visible to other users or to BeepMe staff except where required by law. We implement technical measures to enhance privacy, including restricting screenshots where supported by the platform.

Data Retention

We retain personal data only while your account remains active. Upon account termination, your data will be deleted or anonymised within a reasonable timeframe. Exceptions apply where retention is required by law or for legitimate legal purposes.

Your Rights

Under UK GDPR, you have the right to access the personal data we hold about you; request correction of inaccurate data; request deletion of your data (subject to legal retention requirements); withdraw consent for location data processing at any time; and lodge a complaint with the Information Commissioner's Office (ICO). To exercise any of these rights or to request permanent account deletion, please contact us directly.

Third-Party Links

The App may contain links or connections to third-party websites or services. We have no control over and assume no responsibility for the content, accuracy, privacy policies, or practices of any third-party websites or services. We encourage you to read the privacy policy of each third-party service you use.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. You are responsible for maintaining the confidentiality of your account credentials and must notify us immediately of any unauthorised use or security breach.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Where changes are significant, we will notify users through the App or via email. The current version will always be available within the App and on our website.

1. What is BeepMe?

Welcome to Beep Me, a mobile application available on iOS and Android that enables users to identify and communicate with other vehicle owners using licence plate numbers. You can use BeepMe to report stolen vehicles, leave parking notifications, send messages to other drivers, and stay connected on the road — all privately and securely.

2. Who Can Use BeepMe?

To use BeepMe, you must be at least 18 years old, provide accurate and complete registration information, and successfully complete identity verification (KYC). We reserve the right to refuse access to any user who does not meet these requirements.

3. How Do I Create an Account?

You can create an account using:

• Email and password
• Google authentication
• Apple authentication

During registration, you will be asked to provide your name and surname (not publicly visible), email address (not publicly visible), a nickname (publicly visible), your vehicle licence plate number, proof of motor insurance, and a valid identification document for KYC verification.

4. What is KYC Verification?

KYC (Know Your Customer) is an identity verification process we use to ensure safety, prevent fraud, and verify vehicle ownership. You will need to provide a government-issued ID (passport or driving licence) and valid proof of motor insurance. We may use third-party providers to carry out verification, including biometric checks where applicable.

Failure to complete KYC verification may result in account suspension, restricted access, or permanent account termination if documents are not provided within 14 calendar days of the request.

5. What Services Does BeepMe Offer?

• Driver-to-driver communication via licence plate search
• Stolen car alerts — report and broadcast to nearby users
• Parking notifications — alert a driver about their vehicle
• Optional reminders — e.g. insurance expiration alerts
• Live car tracking — monitor your vehicle's GPS position (opt-in)

6. How Does In-App Chat Work?

Users can communicate only via the in-app chat. No voice or phone communication is available through BeepMe. You can contact another user only if you know their licence plate number or nickname. All chats are private between the participants — messages are not visible to anyone else. You may disable notifications at any time from your device settings.

7. How Do I Report a Stolen Car?

From the home screen, tap + Report Stolen Car. You will be asked to provide vehicle details (make, model, year, colour, licence plate) and a description. Once submitted, nearby BeepMe users within your configured alert radius will be automatically notified. Please note: you must also report the theft to the police — BeepMe does not replace official police reports.

8. Is My Location Always Being Tracked?

No. The App may collect GPS location data only with your explicit consent. Location data is used solely to provide core functionality and improve safety. You may withdraw your consent at any time via your device settings, and tracking will stop immediately.

9. What Are the Subscription and Payment Terms?

BeepMe operates on a paid subscription model. Payment must be made in advance. Fees are stated in GBP (£) and include VAT where applicable. Subscriptions automatically expire unless renewed. Fees are non-refundable unless required by applicable law. The Company reserves the right to change pricing, but changes will not affect any already paid subscription period.

10. Can I Get a Refund?

Fees are generally non-refundable except where required under UK law. If you are a consumer, you may have the right to cancel certain digital services within 14 days of purchase under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Please contact us to discuss your specific situation.

11. How Is My Data Protected?

We process all personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. We do not sell or share your personal data with third parties, except where required for identity verification or legal compliance. Data is retained only while your account is active, and deleted or anonymised upon account termination (subject to legal exceptions).

12. What Are the Rules of Conduct?

You agree not to use the App for unlawful purposes, harass or threaten other users, impersonate another person, attempt unauthorised access to accounts or systems, use the App to facilitate illegal activities, or submit manifestly unfounded reports or complaints. Violation of these rules may result in immediate account termination.

13. How Do I Delete My Account?

To request permanent account deletion, please contact us directly at the email addresses below. Upon deletion, your data will be deleted or anonymised within a reasonable timeframe, subject to any legal retention obligations.

14. Is BeepMe a Law Enforcement Tool?

No. BeepMe is not a law enforcement service and does not replace official reporting to the police. Users are responsible for reporting crimes, including stolen vehicles, to the appropriate authorities. BeepMe's role is to facilitate community awareness and driver-to-driver communication only.

15. What If I Have a Dispute with Another User?

We are not liable for claims or disputes that arise between users. If there is a dispute between you and another user or a third party, we are under no obligation to become involved, though we may take action where our Terms have been breached.